Every inquiry that goes unanswered for more than five minutes is a lead that calls a competitor. Every satisfied customer who never gets a review request is social proof that never materializes. The Gutti Digital client management platform fixes both — automatically.
Six automation capabilities built around the follow-up, booking, and review gaps that cost small businesses revenue every week.
Automated text sequences sent within minutes of a form submission, missed call, or inquiry. Speed-to-lead is one of the biggest factors in converting new inquiries — this runs 24/7 without manual input.
Online booking integrated directly into your website and synced to your calendar. Customers select a time, get confirmations automatically, and receive reminders before their appointment. Eliminates phone tag.
An automatic text message sent the moment an inbound call goes unanswered. Most callers move on to the next result if no one picks up. This re-engages that lead immediately — before they call a competitor.
A unified inbox for texting and emailing customers from one place — accessible from any phone or computer. All conversations logged and organized by contact. Built for business owners who are in the field.
Automated review requests sent after a job is completed or an appointment ends — with a direct link to your Google Business Profile. Satisfied customers rarely leave reviews unprompted. This removes the friction.
For businesses that need additional capabilities beyond the core platform.
An AI that answers inbound calls after hours, handles common questions, and books appointments directly into your calendar. Captures leads that would otherwise hit voicemail and go cold. Optional add-on.
An unanswered call during a job or after hours becomes a lead handed directly to whatever competitor answers. Voicemail capture rates for new inquiries run below 20%.
Lead conversion drops more than 400% when response time exceeds five minutes. Manual follow-up — especially during busy periods — consistently misses this window.
Only 5–10% of satisfied customers leave reviews unprompted. Competitors who ask consistently accumulate social proof and search ranking advantage over time.
Leads who want to book outside business hours move on to competitors with self-scheduling. Hours of scheduling calls every week could be eliminated entirely.
The automation platform performs best when paired with a well-ranked website that drives consistent inbound traffic. Web services and CRM automation are designed to compound each other's impact.
A 30-minute call with Andrew walks through the specific follow-up, booking, and review gaps in your current workflow — and what automation would realistically recover.