Most businesses lose leads because follow-up is slow or inconsistent. Automated SMS sequences re-engage prospects within minutes of their first contact — before they move on to the next result.
We set up the specific triggers — form submissions, missed calls, website inquiries — that activate the follow-up sequence for your business.
A series of timed, personalized text messages is written and scheduled. First message goes out within two minutes. Follow-ups are spaced over 24–72 hours to stay relevant without being pushy.
When a prospect replies to a follow-up text, the conversation routes to your unified inbox and you're notified immediately. No lead falls through the cracks.
We monitor reply rates and conversions, adjust message timing and copy based on what's working, and update sequences as your services change.
Studies show lead conversion rates drop by over 400% when response time exceeds five minutes. An automated text goes out in two.
Follow-up runs overnight, on weekends, and on holidays without anyone manually sending messages.
Every lead gets the same timely, professional response regardless of how busy you are.
Every contact is logged with timestamps. You see exactly when messages were sent and whether they were opened.
Works with your website contact forms, landing pages, and direct phone number. No third-party tools for customers to download or sign up for.
The first message fires within two minutes of the trigger event. This immediacy is intentional — prospects who fill out a contact form are actively evaluating their options, and a near-instant response signals responsiveness that builds trust before you even speak to them. The timing can be adjusted if you prefer a slightly longer delay.
When they reply, the sequence pauses automatically and the conversation moves into your live inbox. You get an instant notification so you can take over the conversation in real time. The system is smart enough to not keep firing automated messages when a real conversation is in progress.
Yes. Every message is written to match your brand voice — the tone, the specific services you mention, and what you want the prospect to do next. We draft the initial sequences and you approve them before they go live. You can update the content anytime through your Gutti Digital platform dashboard.
A standard sequence is three to five messages sent over 48 to 72 hours: an initial response, a value-add follow-up, and a final check-in. Longer sequences see diminishing returns and can feel aggressive. We've found that a well-timed three-message sequence captures most of the reachable leads without burning goodwill.
Online booking integrated directly into your website and synced to your calendar. Customers select a time, get confirmations automatically, and receive reminders before their appointment. Eliminates phone tag.
An automatic text message sent the moment an inbound call goes unanswered. Most callers move on to the next result if no one picks up. This re-engages that lead immediately — before they call a competitor.
A unified inbox for texting and emailing customers from one place — accessible from any phone or computer. All conversations logged and organized by contact. Built for business owners who are in the field.
Schedule a free consultation to see how Automated SMS Follow-Ups would work specifically for your business — including setup, what triggers it, and what results to expect.